What wonderful people we have!
Today I'd like to describe an incident that happened in the pharmacy yesterday.
A man came in asking for some nicotine replacement gum, we had none of the brand and strength he requested on the shelf.
“Sorry we don't seem to have any in stock" I said
"She [one of the counter assistants who is on holiday] usually saves me some in the drawer"
"Ok" I check the drawers.
"No that 1" He points to the drawer where the till rolls and pods are kept
"There shouldn't be any in there" I said as I checked anyway
"No, sorry I can't find any." The bloke wandered off.
Five minutes later this woman comes in shouting about how nasty I was to her husband and calling me names and telling everyone what a "nasty piece of work" I am. Luckily a manager who had been there all the time stepped in and explained that he'd been there when i served the husband of the woman and that I hadn't said anything inappropriate. The woman then leapt into another barrage of abuse and told the manager
"She didn't need to say anything, she's a nasty piece of work that one!" "She was just...with the drawers" she said as she made a drawer opening gesture (Funnily enough I thought looking for things in drawers requires me to open them, if someone knows an alternative way please let me know!) "She's got a nasty attitude that one" she continued.
The manager reiterated "I've been here all the time she's done nothing wrong."
"You would side with HER! My husbands not a liar!"
Anyway in the end she wandered off still calling me names and saying that she'd put in a complaint about me.
At this point I who had been completely gobsmacked and hadn't really said anything get I told her to feel free "My name is Stephanie" I said pointing at my badge. Then I went back into the dispensary because I was actually shaking. I manage to keep my composure long enough to tell one of the pharmacists what had happened when the man was in (ie a big pile of bugger all) before I burst into tears (which I am NOT proud of) I was just so completely shocked.
Incidentally it was only last week that a patient had commented on how helpful I was and my tutor has already said that she's gonna sign me off on being polite, helpful and such things at our next meeting. Does that sound like a "nasty piece of work with an attitude problem" to you?
A man came in asking for some nicotine replacement gum, we had none of the brand and strength he requested on the shelf.
“Sorry we don't seem to have any in stock" I said
"She [one of the counter assistants who is on holiday] usually saves me some in the drawer"
"Ok" I check the drawers.
"No that 1" He points to the drawer where the till rolls and pods are kept
"There shouldn't be any in there" I said as I checked anyway
"No, sorry I can't find any." The bloke wandered off.
Five minutes later this woman comes in shouting about how nasty I was to her husband and calling me names and telling everyone what a "nasty piece of work" I am. Luckily a manager who had been there all the time stepped in and explained that he'd been there when i served the husband of the woman and that I hadn't said anything inappropriate. The woman then leapt into another barrage of abuse and told the manager
"She didn't need to say anything, she's a nasty piece of work that one!" "She was just...with the drawers" she said as she made a drawer opening gesture (Funnily enough I thought looking for things in drawers requires me to open them, if someone knows an alternative way please let me know!) "She's got a nasty attitude that one" she continued.
The manager reiterated "I've been here all the time she's done nothing wrong."
"You would side with HER! My husbands not a liar!"
Anyway in the end she wandered off still calling me names and saying that she'd put in a complaint about me.
At this point I who had been completely gobsmacked and hadn't really said anything get I told her to feel free "My name is Stephanie" I said pointing at my badge. Then I went back into the dispensary because I was actually shaking. I manage to keep my composure long enough to tell one of the pharmacists what had happened when the man was in (ie a big pile of bugger all) before I burst into tears (which I am NOT proud of) I was just so completely shocked.
Incidentally it was only last week that a patient had commented on how helpful I was and my tutor has already said that she's gonna sign me off on being polite, helpful and such things at our next meeting. Does that sound like a "nasty piece of work with an attitude problem" to you?
Labels: Pre-reg
posted by Stephie at 5:52 PM
4 Comments:
You're not nasty. She was just a nut. What man needs to go running to his wife when he thinks a shop assistant's been nasty to him? No man. This is what happened after the man left:
Man: "They didn't have any in"
Wife: "But they always keep some in for you"
Man: "Not this time love, the bird on the counter couldn't find any"
Wife: "WHAT??! THAT BITCH!! I'LL FUCKING SMASH HER FACE IN"
Man: "Woops, you've forgotten to take your phets again, let me just get some from my pocket. O crap.. you've ran off."
....Man: How'd she get outta that straight jacket, I fastened it good and proper this time too!
The man has problems too if he's talking to himself. I hope they don't have kids.
Me too! The counter assistant who saves this guy the stuff reackons they're "usually really nice" the manager guy reckons they were "a disgrace"
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